The
Delete Account URL is a web link that provides users with a mechanism to
initiate a request to delete their user account and associated data for a specific app or online service.
π Key Purpose and Requirements
- External Access: The primary purpose of a Delete Account URL is to offer an external, web-based way for users to request account deletion, especially if they have uninstalled the app or cannot access it. Users should not have to re-download the app to delete their account.
- Regulatory Compliance: It's a key requirement for developers submitting apps to major platforms like Google Play Store and Apple App Store if their app allows users to create an account. This is part of new data safety and user data policies designed to give users more control over their personal data (e.g., GDPR, CCPA).
- Data Deletion: When an account deletion is requested via this URL or an in-app option, the developer is generally required to permanently delete the user's account and all associated user data from their systems and databases, unless legally required to retain certain data. Temporary freezing or deactivation is typically not sufficient on its own.
- Content: The URL must lead to a page that clearly explains how users can delete their account and associated data. This can include:
- A direct self-guided account deletion process.
- A form to submit a deletion request.
- An email address to contact support and request deletion.
Developers must generally provide
both an in-app option for account deletion
and this external Delete Account URL, which is submitted in the app's data safety form. The video below explains a tool that helps you find direct links to delete various online accounts.
How to find and delete old accounts.